Terms and Conditions
Welcome to "CaptaQ" this website or application are Managed by Capta Quality Services. CaptaQ is a service booking platform that connects users with various home and professional service providers. By using our mobile application or website, you agree to comply with the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using CaptaQ’s platform, you agree to be bound by these terms and conditions, as well as our Privacy Policy and any other guidelines or policies that may be posted from time to time. If you do not agree with any part of these terms, you should not use our platform.
2. Use of the Platform
- User Account: You must create an account to access our services. You are responsible for maintaining the confidentiality of your account information and ensuring that it is accurate and up to date.
- Age Requirement: You must be at least 18 years old to use CaptaQ. If you are under 18, you may use the platform only under the supervision of a parent or legal guardian.
- Service Booking: When you book a service through CaptaQ, you agree to pay the listed price for the service, along with any applicable taxes and fees. Prices may vary depending on the service provider and location.
- Prohibited Uses: You agree not to misuse our platform by engaging in fraudulent, abusive, or unlawful activities. Any violation of these terms may result in the termination of your account.
3. Service Providers
- Independent Contractors: CaptaQ acts as a platform to connect users with independent service providers. We do not employ or manage the service providers, and they are solely responsible for the services they provide.
- Quality of Service: While we make efforts to ensure that service providers meet quality standards, CaptaQ is not responsible for the performance or outcome of the services provided by independent contractors.
- Disputes: Any issues or disputes related to the quality of service should be resolved directly with the service provider. However, CaptaQ’s support team is available to assist in dispute resolution.
4. Payments and Fees
- Payment Methods: You can pay for services using the payment methods provided on our platform. All payments must be made at the time of booking or upon completion of the service.
- Cancellation and Refunds: Please refer to our Cancellation Policy and Refund Policy for detailed information on cancellations and refunds.
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Refunds will be credited to the original payment method within 10-15 Business Days.
We have no return policy.
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Shipping
Our e-commerce products will be delivered within 7-10 Days after the payment is successful and we receive your order.
5. Limitation of Liability
- No Warranty: CaptaQ makes no warranties or guarantees regarding the quality, availability, or timeliness of the services provided through the platform. All services are provided on an "as-is" basis.
- Limitation of Damages: To the fullest extent permitted by law, CaptaQ shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or the services provided by third-party service providers.
- Indemnification: You agree to indemnify and hold CaptaQ harmless from any claims, losses, or damages arising out of your violation of these terms or your use of the platform.
6. Termination
CaptaQ reserves the right to terminate or suspend your access to the platform at any time, with or without notice, if you violate these terms or engage in prohibited activities.
7. Intellectual Property
All content, including text, graphics, logos, and software used on the CaptaQ platform, is the property of Capta Quality Services or its licensors and is protected by intellectual property laws. You may not reproduce, modify, or distribute any content from our platform without our prior written consent.
8. Changes to the Terms and Conditions
CaptaQ may update these terms and conditions from time to time. Any changes will be effective immediately upon posting on our platform. Your continued use of CaptaQ after any changes constitutes your acceptance of the revised terms.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India, and any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Kota, Rajasthan.
10. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
